- Will I get a complimentary touch-up if my Botox does not work?
- Not according to a recent reviewer. The practice does not offer complimentary touch-ups for therapeutic Botox (e.g., for sweating); additional vials and treatments are charged separately. This differs from the reviewer's prior experiences in NYC, NJ, and PA.
- Who is Kelsey and what does she do?
- Kelsey is a nurse practitioner mentioned repeatedly for injectables (Botox, fillers), microdermabrasion, and CoolSculpting Elite. Reviewers praise her skill, patience, and ability to achieve natural-looking results.
- Is the West Hartford location welcoming if this is my first med spa visit?
- Yes. Multiple reviewers noted warm greetings, a comfortable atmosphere, beverages offered on arrival, and staff who listen to concerns and explain treatments without pressure before starting Botox or other procedures.