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Greenwich Medical Spa at West Hartford

Updated 2026-07-05 · 1,792 reviewed · 402 listed · Scored from 248 Google reviews · How we rank ›

5.0(248) 92 composite score See reviews on Google ✓ Verified
Botox & Dermal FillersBody Contouring & CoolSculptingLaser Skin TreatmentsLaser Hair RemovalSkin Rejuvenation & Facials
Greenwich Medical Spa at West Hartford
Services
Botox & Dermal Fillers, Body Contouring & CoolSculpting, Laser Skin Treatments
Reviews
248

What recent reviews say

Reviewers consistently praise Kelsey and the West Hartford team for gentle, skillful injections that deliver natural results. Staff greet visitors warmly, listen to concerns, and take time to explain treatments without pressure. One reviewer noted Botox for underarm sweating did not perform and the practice declined a complimentary touch-up, citing additional costs, a policy that contrasted with their prior experiences elsewhere.

Standout staff include Kelsey (injections, microdermabrasion, body contouring), Alexandra (Botox and fillers), Marissa, Alex (laser hair removal), and receptionists Hilary and Katelyn. Reviewers mention CoolSculpting Elite, microdermabrasion, and facial treatments delivering visible results. The location feels personal and home-like rather than clinical.

Praised for
  • skilled injector named Kelsey
  • natural-looking results
  • warm, welcoming staff
  • knowledgeable and patient approach
  • strong aftercare and guarantees
Watch-outs
  • no complimentary touch-ups for Botox for sweating
  • limited services at West Hartford location
skilled-injectornatural-looking-resultsprofessional-staffclean-facilityknowledgeable-staffgreat-consultationfriendly-staffrelaxing-atmospherevisible-results
Best for: First-time med spa visitors seeking natural-looking injectables in a judgment-free setting.
Think twice if: Expect to pay full price for touch-ups on therapeutic Botox; practice does not offer complimentary adjustments as some competitors do.

Strengths

  • experienced named injectors (Kelsey, Alexandra)
  • natural-looking results prioritized over over-treatment
  • warm, judgment-free atmosphere
  • comprehensive injectables and laser menu

Worth knowing

  • Kelsey works with microdermabrasion, injections, and CoolSculpting Elite
  • Alexandra provides Botox and fillers
  • Alex performs laser hair removal
  • Hilary (manager) and Katelyn (receptionist) noted for hospitality
  • Marissa and Samantha named in recent reviews
  • Practice states 20+ years operating history
  • Website lists services: BOTOX, Dermal Fillers, Lip Filler, Kybella, Microneedling, RF Microneedling+, IPL Photo Facial, CoolPeel CO2 Laser, Ultherapy, Fraxel, The Generator, Greenwich 3D Lift

What reviews say by service

Botox & Dermal Fillers
Kelsey and Alexandra praised for skilled, gentle injections that achieve natural results without pressure; one reviewer reported Botox for sweating did not work and touch-ups incurred full charges.
Laser Hair Removal
Alex highly praised for friendly, knowledgeable laser hair removal; reviewers called her fantastic and recommended her widely.
Skin Rejuvenation & Facials
Microdermabrasion with Kelsey noted for visible skin texture improvement; Diamond Glow facial praised.
Body Contouring & CoolSculpting
CoolSculpting Elite with Kelsey produced results reviewer was thrilled with; described as thorough and well-explained.
Laser Skin Treatments
Limited review detail; no specific laser treatment complaints or strong praise voiced independently.

How it compares

  • Rated 5 against a 4.83 average across the 379 botox & dermal fillers businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

How We Rank
Star rating 99
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
244
4
2
3
1
2
0
1
1

Common questions

Will I get a complimentary touch-up if my Botox does not work?
Not according to a recent reviewer. The practice does not offer complimentary touch-ups for therapeutic Botox (e.g., for sweating); additional vials and treatments are charged separately. This differs from the reviewer's prior experiences in NYC, NJ, and PA.
Who is Kelsey and what does she do?
Kelsey is a nurse practitioner mentioned repeatedly for injectables (Botox, fillers), microdermabrasion, and CoolSculpting Elite. Reviewers praise her skill, patience, and ability to achieve natural-looking results.
Is the West Hartford location welcoming if this is my first med spa visit?
Yes. Multiple reviewers noted warm greetings, a comfortable atmosphere, beverages offered on arrival, and staff who listen to concerns and explain treatments without pressure before starting Botox or other procedures.

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Last updated 2026-07-05